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A service contract with Bio-Electronics provides for a performance guarantee – that all scheduled maintenance on the contracted equipment list will be performed for the contracted price. Bio-Electronics will do whatever it takes to complete the contracted work for the contracted price. This is a performance contract – not a purchased block of time.

Retaining readily available documentation of maintenance records is invaluable during accreditation inspections. Various asset and maintenance records and reports can be retrieved from the maintenance portal or requested from the Lincoln Office. A monthly summarization report is sent electronically to designated facility staff.

Our maintenance records include the performed checklist instead of an overall pass/fail of the test. To retrieve the checklists, they can be found:

• Pre-2022: documentation (PM Book) was left on-site at the facility and can be requested from the Lincoln office.
• 2022 - February 2024: checklist copies can be requested from the Lincoln office.
• March 2024 and after: asset and maintenance records can be pulled from the maintenance portal or requested from the Lincoln office.

On the 4th of the following month, a report set will be sent electronically to designated facility staff. This report will provide an overview of the month’s work including completion rate statistics, Safety Committee Report, Critical Assets Report, and a current Assets Inventory by department. If any additional specific reports are needed, you just need to contact Bio-Electronics’ Lincoln office.